Return & Refund Policy

You can return your item within 14 days of delivery if you’re not 100% satisfied.

Eligibility:

  • Item must be unused and in original packaging

  • Proof of purchase (order number) required

Non-returnable items:

  • Perishable goods or opened pet food

  • Customized or clearance items

Refunds:

  • Once approved, refunds are processed to your original payment method within 5–7 business days.

Return shipping cost: Customer is responsible unless item is defective or incorrect.